Feuillet & Viana, Lda ("PropCheckr") processes personal data as controller under Regulation (EU) 2016/679 (GDPR) and Portuguese Law no. 58/2019.
1. Data controller
Feuillet & Viana, Lda · Largo Rodrigues Sampaio 37, 4740-218 Esposende · team@propcheckr.com
2. Data and purposes
Account and usage data, file contents, billing data and technical identifiers (logs, essential cookies).
Details of trackers used on the public website are in our cookie policy.
Main purposes:
- Service delivery and authentication;
- Billing and subscription management (Stripe);
- Support and security;
- Product improvement and legal compliance.
3. Legal bases
Contract performance, legitimate interest (security, improvement), consent where required, and legal obligations.
4. Processors
Application hosting, authentication (e.g. Clerk), payments (Stripe), email and other technical services. GDPR Art. 28 agreements. Transfers outside the European Union only with appropriate safeguards (e.g. standard contractual clauses).
Platform business data (accounts, organisations, cases, document metadata, audit logs, etc.) is stored in a PostgreSQL database operated by Supabase Inc., hosted in the European Union — Frankfurt region (Germany), on Amazon Web Services (AWS) infrastructure.
Complaints book (Portugal)
Under Decree-Law no. 156/2005 and Portaria no. 274/2017, you may file a complaint through the electronic Complaints Book.
Open the electronic Complaints Book
Feuillet & Viana, Lda · team@propcheckr.com
5. Retention periods
The periods below apply to data for which PropCheckr is controller (platform accounts). For case data entered by your organisation, you remain the controller.
- Active user account: Duration of contractual relationship; deletion on request (My account) or at org purge if orphan account.
- Organisation and case data: Contract duration; export available 30 days before definitive deletion.
- Deleted organisation: 14-day soft delete then definitive DB purge; purge record kept 10 years (hashed identifiers).
- Billing and payments: Retained at Stripe and under legal obligations (~10 years Portugal); hashed local snapshot before org purge.
- Marketing newsletter: Until unsubscribe or account deletion.
- Technical and security logs: Maximum 12 months, unless legal obligation or ongoing investigation.
- Support tickets: Resolution period + 24 months internal archive.
- Analytics cookie consent: 13 months (CNIL recommendation).
6. Your rights
Access, rectification, erasure, restriction, portability, objection: JSON export from My account or email team@propcheckr.com. Complaint to the CNPD.
Complaints book (Portugal)
Under Decree-Law no. 156/2005 and Portaria no. 274/2017, you may file a complaint through the electronic Complaints Book.
Open the electronic Complaints Book
Feuillet & Viana, Lda · team@propcheckr.com
Last updated: 2026-06-09.